Soft Skills – Affective Is Effective

soft skills tipsTeamwork is the word of order in an ever increasing competitive world. If you lack the ability to work within a team, no matter how qualified you, are you won’t be able to get very far up the career ladder.

The benefits of Teamwork are well known and directly linked to quality, productivity and a better quality of life for workers which translates into more profit for companies and more bonuses for employees.

But, what does it take to be great in ‘Teamwork’?

Learn to develop and practice strong Interpersonal Skills. According to Serge Moscovici, the interpersonal relationship is the interaction between two or more people involving self-awareness, having effective communication and learning to listen and learn from the other people’s differences.

Be fully aware of your role and that you are part of a collective purpose. Then learn to communicate assertively and politely. Use appropriate and straight language, avoiding the use of jargon and difficult terms when simple words are enough. Provide information as clear and complete as possible. Use multiple channels to stimulate several senses of the receiver (hearing, vision etc.). Use face to face communication whenever possible.

The big one is to learn from the differences. Usually we don’t like the differences as they only serve to annoy us. However, learning how to appreciate these differences will have a huge impact in our interpersonal skills ability. If all the individuals in a team are exactly the same it will be impossible to achieve excellence. Diversity is good and the key is to know how to extract the best from every individual. Be tolerant and remain flexible at all times.

Negotiation Skills – In a negotiation you are seeking acceptance of your ideas, intentions or interests in the best possible outcome through an agreement in situations where there are common interests, disagreements and conflicts of interests, ideas and positions. The parties involved must have the opportunity to present all their thoughts about the subject. Negotiation does not mean confrontation, but a harmonization of situations between the parties so that everyone involved can benefit.

Act as a diplomat. It is necessary to create a bridge so that your opponent can reach you. You need to be friendly, but that does not mean you have to accept whatever the other proposes. Work for others to say “yes” to your proposals, not to be disliked and end up failing to reach agreement.

The biggest lesson here is changing the way we see a negotiation as we tend to think there is only one winner in a negotiation. However, in a successful negotiation there isn’t just one winner, but two or the team. The gain has to be mutual, always!

Every organization has limitations and policies, and when there is actually a good team involved that actually brings results, the improvement occurs over time, but it is quite noticeable that the organization’s structure begins to change as a result of this group and recognition is sure-fire.

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